I cannot rate the Parque Santiago IV highly enough.
On arrival we were given a very warm reception, two door keys (credit card type which also turn on the electrics), pool passes and other literature. As we arrived quite late the apartment was already available, but for early arrivals you may need to wait while the room is cleaned as check-out is not until noon. I think that rooms are generally available after 2pm, but you’ll be given your pool pass if you wish to wait in the sunshine, and if there are any spare rooms available you may even be offered one so that you can freshen up while you wait for your own apartment. The lady on reception will do all she can to ensure you don’t have to hang around too long.
We used the lift to get to our apartment. The lifts are small but were a godsend during our stay.
The apartment, a studio suitable for 2-3 people, was the best we’ve ever stayed in.
Kitchen: Fully equipped (I’ve never seen so many different types of glassware in a holiday apartment before!), with an oven, hob, fridge (with ice cube trays), toaster, coffee percolator, pans, etc etc. The kettle was not electric (on hob) but it didn’t bother us. There was no microwave, but (again) this was not an issue. Everything was spotlessly clean.
Bathroom: Crisp white towels, plenty of toilet rolls (replenished by the cleaners throughout our stay), mini soaps, lovely bath and shower.
Bedroom: Open plan design (less claustrophobic than other places we’ve stayed at), twin beds (quite firm but you can use the extra blankets folded underneath you for padding, or even the main cushions from the sofa bed), bedside cabinet, wall lamp, clean bed linen, extra pillow/blankets (not needed), plenty of wardrobe space (lockable), wooden hangers.
Lounge: Ceiling fan (excellent!), flatscreen tv, table & chairs, a rocking chair (fantastic!), sofa bed, coffee table, table lamp, safe (we didn’t use it), and a bowl of fruit, bottle of wine and a bottle of water waiting for us on the table (lovely touch). They also provided a pen, writing paper and a small note pad!
Balcony: perfectly adequate for our needs, wonderful views, table and chairs, washing line (with pegs), and an outside lamp. The shutters are presumably for windy days.
Electric sockets: 1 in the kitchen, bathroom, balcony, bedroom and 2 in the lounge.
Gym: Available, but we didn’t use it.
Reception: 24 hours, comfy chairs and reading material, holiday rep information, postcards for sale, free wifi, 6 pay-as-you-go computers (50 cents for 5 mins, 1 euro for 10 mins, and 2 euros for 20 mins).
Pools: Fabulously clean, heated pool (approx 25 degrees) was heaven, plenty of sun loungers and brollys.
On site restaurants: A little pricey but good selection.
Cleaners: If you hang the ‘Do Not Disturb’ sign on your door handle (outside!) the night before, they won’t wake you up. When you want them to come in you simply turn the card over and request they clean your room (which they did every day).
Security: Plenty of visible security day and night. Poolside gate needs a door key (card) to get in, so you feel safe on site.
Video footage of the view from the balcony:
Parque Santiago IV on Facebook http://www.facebook.com/pages/Parque-Santiago-IV/107623482612674
Here are more photos of our trip: